Frequently Asked Questions

Having questions is totally normal.

I’ve answered the ones I see the most frequently below, but if yours isn’t there, please feel free to get in touch!

  • In our exploratory session, we will discuss your background, what's happening in your life, your current struggles and what you want to gain from therapy. In this session, I encourage you to ask any questions you may have. These questions may help determine if you wish to proceed with counseling at Sage and Sunshine.

    I firmly believe that you should feel comfortable with your therapist and be hopeful and positive about the therapeutic process.

  • Our exploratory session will determine our initial talking points.

    As we work together, what we talk about will vary depending on what you need at that moment to make sure you get the most out of our time together.

  • On average, our sessions last an hour.

  • For the first month, I would like to see you once a week (for the initial session and four subsequent sessions) to help us build trust, establish your therapeutic goals and create momentum.

    After that, we will determine your frequency and establish a plan based on your needs, journey and goals.

    In between appointments, I may give you tasks to complete or podcasts to listen to, to reinforce what we've covered in our time together.

    Feel free to raise the topic of frequency whenever you like so that you're getting what you need from our sessions together.

  • Your therapeutic journey is highly personal, so the answer to this will be different for everyone. Our relationship is a collaborative experience and can span a few sessions or a few years. If you have questions or concerns about the length of your therapy, feel free to bring them up.

  • We choose not to work directly with an insurance company, so we can navigate and adapt to your needs with the best tools for you.

    Payment is due at the time of service, and I can provide you with a Superbill — a receipt for your session — that you can submit to your insurance company for possible reimbursement. Your Superbill will reflect the service date, the service codes needed for your insurance, the billed amount, and my credentials.

    In certain circumstances out of network billing may be available. You'll need to contact your insurance provider to ensure they cover your session.

    If they do, I will create an invoice for you as an out-of-network (OON) provider for your insurance. This allows you to be reimbursed at your plan's established rate once your mental health deductible is met.

  • Ensure you have a computer, laptop, tablet, or mobile device equipped with a microphone and camera and, most importantly, a quiet, private space where you feel comfortable and can speak openly and freely.

  • All session fees are due in full at the end of each visit. A receipt and Superbill are available upon request.

    You will be asked to provide your payment method to the client portal. Accepted forms of payment include Visa, MasterCard, Discover, and American Express. We also accept flexible spending accounts (FSA), health savings accounts (HSA), and health reimbursement accounts (HRA) for payment. Please note that a credit card is required in addition to this payment method.

  • Emergencies happen, and I’m more than happy to work with you in those situations. If you need to reschedule or cancel, please contact me at least 48 hours before your appointment. This allows me to use that time to serve other clients.

    If you cancel within 48 hours of your appointment, you will be charged the full fee for your missed session. Frequent canceling or rescheduling may result in the refusal of future appointments.

  • You can get in contact with me here, email me directly at laura@sageandsunshinetherapy.com. Our mailing address is Sage & Sunshine Therapy, A Clinical Counseling Corporation, 3433 Lithia Pinecrest Rd. #125 Valrico, FL 33596